Salesforce


You’ve got Salesforce. Now get the expertise. We implement, enhance, administer and manage your Salesforce platform from best practices, technical help for app development, Administration Services and 24/7 support to extend your team’s capacity,

SERVICES

Support

Seasoned Salesforce.com specialists will work with you to address your Administration and business support needs. We will proactively monitor your Salesforce implementation, identify areas of improvement, recommend courses of action, develop best practices. Our ongoing administration and maintenance services include user management, security management, standard and custom object maintenance, data management, and package maintenance. End-user adoption is perhaps the most critical success factor in a CRM implementation. We offer comprehensive training and help desk support services to ensure high end-user adoption.

Data Migration & Integration

We offer data migration services that include data extraction, cleansing, de-duplication, standardization and validation, and import into Salesforce. We will help you integrate Salesforce with your other business critical systems such ERP applications, financial software, marketing automation software, call center software and more.

Sales, Service, App and Analytics Cloud Strategy & Setup

We will work with you to evaluate your existing practices and systems, recommend courses of action, develop practices, and create a Salesforce Consulting strategy. We will setup, configure and customize Salesforce to support your business needs. Email templates, workflows and approval processes will be created for business process automation. We will create highly effective custom reports and dashboards to give you better analytics and insight into your business.

Custom Development

Often, custom development is required to realize the full potential of Salesforce. We have many man-years of experience developing custom features for standard Salesforce applications.

TECHNOLOGIES

Tools and Technologies used in delivering Salesforce services.

  • Sales Cloud
  • Service Cloud
  • App Cloud
  • Analytics
  • Salesforce.com Communities
  • Force.com IDE
  • Sandbox
  • API's
  • APEX
  • Visualforce
  • App Exchange